Subscription Agreement Version 1.0 | Effective Date: April 2025 This Subscription Agreement (this “Agreement”) contains terms and conditions that govern your purchase of subscriptions to, and use of, the Services (as defined below), and is a contract between Link Services LLC, a company registered in Muscat, Oman (“Link Services LLC”), and you or the entity or organization that you represent. If you are an individual using the Services for your own purposes: (1) all references to “Customer” are to you and (2) you represent and warrant that you are at least 18 years of age, or have otherwise reached the age of “majority” where you reside, and that you have the right, power and authority to enter into this Agreement. If you are using the Services on behalf of an entity or organization that you represent: (1) all references to “Customer” are to that entity or organization and (2) you represent and warrant that you are at least 18 years of age, or have otherwise reached the age of “majority” where you reside, and that you have the right, power and authority to enter into this Agreement on behalf of Customer. This Agreement becomes binding and effective on Customer upon the earliest of: (1) when you access or use the Services, (2) when you click an “I Accept,” “Sign up” or similar button or check box referencing this Agreement, or (3) when you enter into an Order (as defined below) with Link Services LLC. 1. Orders. This Agreement sets forth the terms pursuant to which Customer may access and use Link Services LLC’s Services in connection with one or more Orders. Subject to the terms of an Order, the Services will support Customer’s operation of a digital customer loyalty program for the Customer’s business. 2. Access and Use. 2.1. Subject to the applicable Order and this Agreement, Link Services LLC grants to Customer the right to access and use the Services during the Order Term for Customer’s internal business operations. 2.2. All rights granted are limited, nonexclusive, and non-transferable unless otherwise specified. 3. Availability. Link Services LLC commits to make the Services available at least 99.8% of the time, excluding scheduled maintenance and Force Majeure events. 4. Support. Support is provided via email to Authorized Users, with initial response time within 48 hours. 5. Security and Privacy. Each party has obligations related to data security and privacy. Customer is responsible for secure credentials and limiting data input to necessary personal data only. 6. Customer Responsibilities and Restrictions. Customer is responsible for user access, compliance, environment, and all activities within its account. Restrictions include no reverse engineering, redistribution, or illegal usage. 7. Compliance with Laws. Each party agrees to comply with applicable laws including GDPR, export laws, and anti-corruption regulations. 8. Pricing and Fees. Fees are payable in accordance with Orders and Pricing Page. Digital payment processing is handled by third parties such as Stripe. 9. Taxes. All fees are exclusive of applicable taxes. 10. Private Label Option. If selected, subject to Link Services LLC’s Private Label Policy. 11. Ownership. Customer owns its data. Link Services LLC owns the platform, documentation, and related IP. 12. Confidentiality. Each party agrees to protect the other’s confidential information. 13. Disclaimers. Services are provided “as is” without warranties. Link Services LLC disclaims all liability to the extent permitted by law. 14. Term and Termination. Agreement continues until expiration or termination of the last active Order. Termination rights and data access post-termination are described in detail. 15. Indemnification. Each party agrees to defend and indemnify the other in specified cases including IP infringement and breach-related claims. 16. Limitation of Liability. Liability is limited to the fees paid by Customer in the last 12 months. No liability for indirect or consequential damages. 17. Publicity. Neither party may use the other’s marks or make public statements without consent, except listing as a customer. 18. Notices. All notices must be sent to the registered address or specified email: hello@myloyaltylink.com. 19. Customer Affiliates. Affiliates may use Services under Orders and share liability with the primary Customer. 20. Assignment. Customer may not assign this Agreement without consent, except during mergers or asset transfers. 21. U.S. Government Customers. Standard clauses for US Government apply, as per FAR and DFARS. 22. Independent Parties. Nothing in this Agreement creates an employment or agency relationship. 23. Force Majeure. Neither party is liable for performance failures due to causes beyond reasonable control. 24. Governing Law. This Agreement is governed by the laws of the Sultanate of Oman. Disputes shall be resolved in Muscat courts. 25. Miscellaneous. This Agreement is the complete agreement between parties and supersedes all prior agreements. 26. Definitions. All defined terms (Customer Data, Services, Account Data, etc.) shall be interpreted as per their commonly understood business and legal usage or as documented in the platform policies. 27. Counterparts. Agreements may be executed in counterparts and via electronic signatures. 28. Changes to this Agreement. Link Services LLC may update this Agreement at any time by publishing a revised version. Customers will be notified of material changes. Contact: Link Services LLC Ghala Industrial Area Muscat, Oman P.O. Box 112 Email: hello@myloyaltylink.com